Outstanding CQC rating for Thimbleby Court!

Glenholme Senior Living is delighted to announce that Thimbleby Court, its residential care home in Horncastle, has been rated Outstanding by the Care Quality Commission (CQC) following its very first inspection.

The service received an Outstanding rating in both Effective and Caring, alongside Good ratings for Safe, Responsive and Well-led, recognising the exceptional standards of care, compassion and leadership that have become the foundation of life at Thimbleby Court.

The inspection highlighted the home’s commitment to delivering truly person-centred care, where every resident is supported to live a fulfilling, active and meaningful life.
Inspectors praised the warm and inclusive culture created by the team, noting the home’s innovative approach to reducing social isolation through strong community partnerships, hobby groups, quiz events and opportunities for residents to remain connected with those around them.
The report also recognised Thimbleby Court’s focus on promoting independence and wellbeing. Residents benefit from personalised exercise and rehabilitation programmes, supported by a qualified exercise therapist, helping people maintain their strength, confidence and mobility. Families told inspectors they had seen noticeable improvements in their loved ones’ health and quality of life.

The CQC found that staff consistently delivered compassionate, personalised care, taking the time to understand what mattered most to each individual. Residents were encouraged to contribute to decisions about their care, while thoughtful adaptations, including the use of contrasting tableware to support people living with dementia, helped create an environment where everyone could thrive.

Inspectors also highlighted the visible leadership throughout the home and the team’s commitment to continuous improvement, innovation and maintaining the highest standards of care.
Hazel Whittaker. Thimbleby Court’s Home Manager, said: “I am immensely proud of our recent CQC inspection rating of outstanding! The team really deserve this recognition for their dedication and hard work at Thimbleby Court.“

Esther Bannister, Director of Senior Living at Glenholme, said “What a fantastic achievement. We couldn’t be prouder of the Thimbleby Court team and our wider team at Glenholme Senior Living.”

Glenholme Senior Living is immensely proud of the Thimbleby Court team for achieving this significant milestone. The result reflects the organisation’s ongoing commitment to delivering exceptional care, supporting independence, and enriching the lives of older people through meaningful relationships, innovation and compassionate, person-centred support.

You can view the report on the CQC website: www.cqc.org.uk