About Us

As Managing Director of Glenholme Senior Living Group Limited, Kent leads the organisation with extensive knowledge and strategic vision. Under his leadership, Glenholme has continued to thrive, maintaining a strong commitment to providing high-quality, person-centred care. Kent’s expertise in financial management and organisational growth has been instrumental in shaping the group’s success and ensuring its services meet the highest standards.

As Director, Esther leads Glenholme’s residential and nursing care homes for older people, ensuring exceptional care and support across our services. Since joining Glenholme in 2010, she has been instrumental in driving positive change, embedding effective working practices that empower our talented teams. Until 2024, Esther served as Strategic Development Director, where she played a key role in developing the Glenholme Quality team to enhance consistency and excellence across the organisation. Passionate about recognising team achievements, she helped establish the Glenholme GEM and Glenholme Care Awards to celebrate outstanding work. Before joining Glenholme, Esther spent 15 years as an investment banker in the City.

Stuart McLaughlan serves as the Financial Director and Data Protection Officer at Glenholme Senior Living Group Limited. In his role, Stuart oversees the financial operations of the organisation, ensuring sound financial management and strategic planning to support Glenholme’s growth and stability. Additionally, as the Data Protection Officer, he is responsible for ensuring that the organisation complies with all data protection regulations, safeguarding the privacy and security of sensitive information. Stuart’s dual focus on financial stewardship and data protection is crucial to maintaining the integrity and efficiency of Glenholme’s operations.

As Construction Director at Glenholme Senior Living Group Limited, Liam heads the group’s construction company, Life Property Construction. In his role, he oversees all new developments and refurbishments, ensuring that all properties used for Glenholme’s services meet high standards of quality and specification. Liam’s attention to detail and commitment to excellence guarantee that the environments created are fit for purpose and conducive to delivering outstanding care.

Before joining Glenholme in 2019, Liam gained extensive experience in the construction industry through various roles, including Contract Manager and Project Manager. He managed numerous projects, focusing on coordination, cost management, and ensuring timely completion. Liam’s expertise spans site management, quantity surveying, estimating, tendering, and design and build. Throughout his career, Liam has demonstrated exceptional leadership and expertise, significantly contributing to the success and growth of the organisations he has been part of.

Louise joined Glenholme in 2023 as the Regional Operations Manager for Senior Living. With a background as a qualified social worker, Louise is dedicated to supporting service managers and ensuring that Glenholme’s homes provide a safe, responsive, and well-led environment for residents. Her expertise in social work allows her to bring a compassionate and thorough approach to her role, enhancing the quality of care and operational efficiency within the organisation.

Prior to joining Glenholme, Louise served as the Head of Quality and Practice at Quantum Care for nearly seven years. In this role, she was instrumental in maintaining high standards of care and practice across the organisation.

Jen brings over 25 years of experience in social care to her new role as the Quality and Governance Manager for Glenholme’s Senior Living Team. Known for her dedication to providing person-centred care, she previously served as the Operations Manager for the North Specialist Services. Jen thrives on digging into details and finding real solutions to problems, demonstrating her passion for maintaining high standards of care and governance.

Jen’s career in social care spans over 25 years, primarily within regulated services. She holds a Master’s degree in Criminology and began her professional journey supporting individuals in forensic and substance misuse services. Her extensive experience includes working as a commissioning manager in several Local Authorities and holding senior roles with various service providers. Throughout her career, Jen has demonstrated a strong commitment to improving care standards and delivering person-centred solutions.

George Dewis joined Glenholme Senior Living Group Limited in 2024 as a Dementia Care Specialist. In this role, George is responsible for ensuring that Glenholme’s dementia care services are delivered to the highest standard. He works closely with care teams to implement evidence-based therapeutic frameworks that support people living with dementia, helping them lead purposeful and meaningful lives. George also plays a key role in developing new strategies and approaches to improve the quality of life for residents, focusing on enhancing their overall well-being through tailored care practices.

With over 20 years of experience in Health and Social Care, George brings a wealth of knowledge and expertise to his role at Glenholme. Before joining Glenholme, George’s roles included Resident Wellbeing Manager, Regional Learning & Development Manager, and Head of Dementia and Wellbeing, where he was instrumental in developing organisational strategies to improve dementia care and resident wellbeing. His background as a qualified Occupational Therapist further enhances his ability to design and implement care strategies that truly make a difference in the lives of those living with dementia.

Brent Phippen is the Estates Manager and Health and Safety Officer at Glenholme Senior Living Group Limited, where he has been a key member of the team since 2014. In his role, Brent manages the maintenance teams and ensures that all Glenholme properties are well-maintained and meet the highest standards of safety and functionality. He works closely with service managers and the operations team to ensure that each property is tailored to fit the specific needs of residents and service users, creating environments that support their well-being and quality of life.

Emma has worked in the care sector since 2005, beginning her career as a carer before progressing into Team Leader and Acting Deputy roles. This extensive frontline experience provided Emma with a strong understanding of the care sector and its people before she transitioned into Human Resources.

Emma joined Glenholme in 2022 as an HR and Recruitment Administrator, where her contribution was recognised with a nomination at the Glenholme Care Awards. With Glenholme’s support, she began working towards her CIPD qualification in 2023, completing it that same year. She continued her professional development by undertaking her CIPD Level 5 in 2024, which she successfully completed in 2025.

Emma’s career at Glenholme has continued to progress rapidly. In April 2025, she was promoted to HR Assistant, working closely with teams across Glenholme’s homes. She progressed to HR Advisor in November 2025, taking the lead on employee relations cases and providing HR guidance and support across the organisation.

In July 2026, Emma was promoted to HR Manager. Compassionate and approachable, Emma is passionate about supporting people and creating positive working environments. Her ambition and commitment to continuous development have been central to her career progression, and she brings both her extensive experience in care and a genuine understanding of people to her role as HR Manager.

Lilia works in marketing at Glenholme, managing the company’s online presence, print materials and events, including the Glenholme Care Awards. She is passionate about showcasing life across Glenholme’s homes, sharing the stories and celebrations that make each community special.

With a degree in Marketing, Media and Communications and a love of graphic design, Lilia brings a creative approach to sharing Glenholme’s stories through engaging content and visuals.