Firstly and most importantly, we would like to reassure everyone that our main focus will continue to be the care and safety of the individuals we serve. To that end, we are having to find alternative means to maintain as much normalcy as possible in this difficult and changing situation. We continue to be amazed by the activities which have taken place across the group to keep our residents active and ensure communication with their loved ones.

We have developed and implemented detailed training programs for all services for dealing with suspected and confirmed Covid19 cases. In addition, we have a team of individuals working closely with each service to ensure that the appropriate PPE is available.

We have maintained a no visitation policy since early on in this pandemic. We intend to continue to follow the guidance of Public Health England as it relates to our services, along with the guidance and support provided by the relevant Local Authorities. Looking forward we understand that there will be a gradual relaxation of the isolation and social distancing guidance over the weeks and months ahead. We intend to follow this guidance as closely as possible as it relates to the individual service. To this end, we will work with all parties to maintain consistency and safety for our residents. As this could change on a daily basis, we ask everyone; residents, support workers, family and friends to be flexible and understanding.

Many thanks for your help and support,

Kent Phippen
Glenholme Healthcare Group CEO