The Lustrells
The Lustrells is a specialist residential care service which has been developed to enable people with learning disabilities to live happy, healthy, safe lives and achieve their full potential. Download BrochureContact UsThe Lustrells is a residential care service comprised of two neighbouring homes, which have been developed to enable people with learning disabilities, including those with autism, physical disabilities, mental health conditions and complex needs to live happy, healthy, safe lives and to achieve their full potential. This service aims to deliver individually designed care and support to enable people to lead independent, meaningful lives as active members of the community. We work in partnership with the people we support, their family and friends and will encourage their active involvement, ensuring their views and comments are listened to and acted upon.
The Lustrells supports adults from the ages of 18 and over. People are supported with individualised care and support packages to develop a greater level of independence in the safety of an environment, where 24-hour support is provided. The service delivers an inclusive residential care model to ensure that residents have access to excellent levels of high-quality support and provide a comprehensive package that covers the majority of a service user’s home needs.
We have a highly-skilled multi-disciplinary team of professional staff, that are experienced in working with individuals who may have complex needs and/or display behaviours that challenge.
Our staff teamwork uses a person-centred approach and positive behaviour support to achieve positive outcomes, empowering people to make their own decisions and choices. This includes promoting well-being, community inclusion and independence. The team embraces partnership working as part of a multi-agency approach to ensure needs and outcomes are met.
Glenholme is fully committed to providing Person-Centred Care, the support provided is tailored to focus not only on people’s needs, life circumstances and health choices; but also on what is important to them, including their wishes and aspiration. This might seem an obvious approach, but all too often care is based on doing things ‘for’ or ‘to’ people. At Glenholme we do things ‘with’ those we support in a holistic person-centred way.
The homes at The Lustrells have been re-modelled specifically for those with physical disabilities so that each service user will have their own generous en-suite bedroom, and shared use of the kitchen, lounge, and beautiful gardens. The homes are ideally located in a quiet residential area close to local shops and services with excellent transport links to Brighton town centre in the heart of the community.
TYPES OF CARE
Learning disabilities
Complex needs
Physical difficulties
Autism spectrum conditions
Social, emotional or communication difficulties
Behaviours that challenge
FACILITIES
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Wi-fi available |
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En-suite rooms |
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Beautiful garden |
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Communal lounge |
On-site
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Communal lounge |
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Communal kitchen |
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Beautiful garden |
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24-hour support |
Accessibility
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Disability safety equipped |
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Disability-friendly bathrooms |
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Disability confidence training |
Accommodation
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One-bed rooms |
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Quiet residential area |
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Ensuite bathrooms |
OUR TEAM
The Lustrells supported living facility hosts a team of care professionals as well as our excellent cleaning and maintenance staff. They are led by our home manager and supported by the wider Glenholme Healthcare Group.

Zoe Willis
Registered Service Manager
Zoe is an experienced Registered Manager who has worked in Adult Social Care for many years, working with adults with learning disabilities and challenging behaviour. Zoe started her career working as a Support Worker and developed her skills and knowledge to a management level within education, supported living, and resident care provisions. Before working for Glenholme, Zoe was an Area Manager for an organisation specialising in adults with learning disabilities and behaviours that challenge.
Zoe has a passion for working with service users, families, and staff teams to deliver excellent person-centred care by using Positive Behaviour Management and promoting service user’s independence.
Zoe and her staff team have undergone extensive checks prior to employment to ensure that they have the skills and qualities we require when working with vulnerable people. They are trained in health & safety, basic first aid, abuse awareness (safeguarding), administering medicine, infection control and the care certificate as well as other bespoke training as required.
LIFE WITH GLENHOLME
Before making the final decision to move into our Glenholme facility, potential residents will be encouraged to spend time there to ensure it is the best place for them. A comprehensive pre-admission assessment will be completed which will concentrate on the persons’ needs and wishes.
Individualised Support

Glenholme is fully committed to providing Person-Centred Care to ensure that individuals are at the centre of all decisions around their lives.
Positive Behavioural Support

The Positive Behavioural Support model underpins our commitment to delivering truly individualised support for people whose behaviour may challenge.
Complete Support for Daily Life

At Glenholme, we are able to provide a continuum of support for an individual’s ever-evolving needs and aspirations through all stages of life.
WHAT PEOPLE SAY ABOUT US
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The Lustrells






Next steps?
To learn more about The Lustrells book a visit or make a referral please complete this contact form or call us at 01273 875 507 and discuss your care needs.
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